INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I rent a graduation gown?
  • Select your university and qualification.

  • Choose the size that fits you best.

  • Pick your rental dates.

  • Proceed to payment using EFT or PayFast.

  • Decide whether to collect from our store or have it delivered to your doorstep.
    Once booked, you’ll receive a confirmation email with all the details.

Can I get cashback when I return the gown?

Yes! We offer a R50 cashback as a thank-you for timely returns.

  • Make sure your gown is clean and undamaged.

  • Return it on or before the agreed date.

  • The cashback will be processed immediately after inspection.
    This reward helps keep rentals affordable while encouraging responsibility.

What if the gown doesn’t fit or is unavailable?

We understand sizing is important:

  • If the gown doesn’t fit, contact us immediately. We can exchange it based on availability.

  • If your selected size or gown is unavailable, we’ll notify you promptly and offer alternatives so you’re not left without a gown.

  • To avoid last-minute issues, we recommend booking early.

Do you deliver gowns, or is it collection only?

We offer flexible options for your convenience:

  • Collection: Pick up your gown from our store at a scheduled time.

  • Delivery: We can deliver directly to your home or campus address. Delivery fees may apply depending on location.

  • Return can be done in-person or via our delivery service, making the rental process smooth and stress-free.

SEND US AN EMAIL

    CONTACT US

    +27 (0) 071 508 8936
    hello@thegownyard.co.za

    Fast Delivery
    on all orders.

    Support forum
    for over 24h

    Address: 84 Sisulu St, Pretoria Central, Pretoria, 0002

    Do you have questions about how we can assist you?
    Send us an email and we’ll get in touch shortly.